Connecting sports, fans & sponsors using technology

Posts Tagged ‘fans’

Follow up on SSMI

Your fans show passion in the stands, help them show it via social media!First of all thanks for the feedback and coverage from the launch of the Sports Social Media Index (SSMI).  The last 2 days have been spent discussing SSMI with people across Australia, from Brisbane (yes Lions fans they plan to enter the social media fray) to Perth (thanks for article WA Today) and part in-between with the guys at 5aa in Adelaide discussing the SSMI index.  The interest back in the US was terrific as well.  Yes, I will be looking at other leagues in the future and expect another AFL SSMI assessment mid-season when in-game social media work can be included.

Why SSMI was developed…

After returning from Sports Geek Trip I collated my notes from the franchises I met with in the NBA, NFL, MLB & NHL.  After seeing the tools & techniques being applied behind the scenes I wanted a way to compare each franchise on the key success factors they had identified proved successful for them.

SSMI looks at 4 major things

  • Implementation – How each social platform is set up
  • Fan Engagement – Are the fans part of the conversation?
  • Content – What content is provided on each platform? Is there variety? Is it delivered when fans want it?
  • Innovation – Pushing the boundaries creatively & via different technologies.

Once teams are solid on the fundamentals of social media platforms the “cool stuff” can begin, that’s where Sports Geek excels.  You can then activate your fan base to bring great results to your events, merchandise sales and sponsor initiatives.

Ask yourself these questions

Do you want to raise sponsorship revenue from social media efforts?
Can you increase sales have you made via social media?
Want more fans turning up to your events?
Need to grow your fan base?

If you answered yes to any of those questions please contact Sports Geek or call 0407047200.
If you didn’t congratulations, you’re a social media rock star!

Connect with Sports Geek on Twitter, Foursquare, Facebook & LinkedIn
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for more info on what “cool stuff” you can do.

Stay tuned for a big announcement from Sports Geek soon…

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Demons CEO shares insights via YouTube

Good work by Cam Schwab (@camschwab) of the Melbourne Demons starting “Whiteboard Wednesday” discussing strategy behind running a sports franchise.

I’m sure Demon fans are stoked to get this level of access to their club’s CEO.

It’s a great use of YouTube as a video sharing platform I’ll look forward to more Whiteboard Wednesdays.

If you’re looking for the book mentioned in first video then look no further, Management Secrets of the New England Patriots Volume 2

Connect with Sports Geek on Twitter, Foursquare, Facebook & LinkedIn
Contact Sports Geek
to connect your fans with your sports marketing efforts

AFL "officially" enters iPhone market

The AFL has launched it’s “official” iPhone application from the social media chatter we’ve monitored footy fans are not happy with the pricing of the app at a recurring $6 every 30 days.   Unfortunately for the AFL there is already iPhone applications that provide similar functionality for free  (Footy Lite sponsored by Triple M, Aussie Rules Live 2010 sponsored by CarSales.com.au).

The subscription-based iPhone application is relatively new concept as Apple has opened up the ability for in-app purchases.  In-app purchases allow upgrades inside the application rather than purchasing a new application in the App Store, a good example of this is extra levels or upgrades in a game.  As a contrast to the subscription model the MLB delivers one of world’s finest sports iPhone application MLB At Bat at a premium one-off price of $17.99 which has been a big hit with baseball fans despite the higher than standard price.

As sports fans what do you think? Have the AFL price this app correctly?

Do you think more iPhone apps will follow a subscription model?

Connect with Sports Geek on Twitter, Foursquare, Facebook & LinkedIn
Contact Sports Geek
to connect your fans with your sports marketing efforts

Building community via sport

Last night I presented to club presidents at the Southern Football League about the impact social media can have on local sports.

It was great to see the passion for the game at grassroots and it will be great creating a strong social media strategy for these clubs.

Social media can allow sporting clubs to become an online community hub for sports, families & local business if executed correctly in the same way they have been an “offline” community hub for many years.

And because the Slideshare – YouTube embed seems to playing up here is the video I played, an oldie but a goodie for people who are not quite understanding the impact social media is having on the world.

Sports Geek Social Media Workshop comes in 2 forms:

Social Media Heavy Hitters – Comprehensive workshop targeted to leagues, franchises & facilities who want to grow and manage their social media presence.

Small Sports Big Opportunities – Sports Geek gives back to local clubs & leagues to help them find new sponsorship opportunities via social media.

Check out Sports Geek Social Media Workshop for more info.

Connect with Sports Geek on Twitter, Foursquare, Facebook & LinkedIn
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about the Sports Geek Social Media Workshop.

Sports, social media & impro…

or How to create engaging social media content in sports…

Brad goalI am lucky enough to learn Impro from the talented group at Impro Melbourne (@ImproMelbourne). Impro is all about creating something (a story/scene) from nothing or at least very little.  In impro workshops we are taught different techniques and games in telling stories.  One of these games is called Action, Colour, Emotion where the one person tells a story to a partner.  The partner listening to the story calls for more action, more colour or more emotion to reflect what they want to hear in the story.

You can apply this same game to identify the social media content produced by sports teams.

Action Updates

Action – keep the story moving, don’t get stuck in the same place.

Keeping your fans up to date with your sport is a goal of you social media plan (You do have a plan don’t you? If not contact Sports Geek) these updates are staple of sports communications but fans expect more than just news clippings & score updates.

Colour Updates

Colour – description required, give me more in-depth detail.

Fans love finding out the news they don’t normally get from newspapers or sports radio reports.

What do fans want?  These example may seem minor but not to the fans.

  • Updates on player injuries
  • Notice when players or coaches will be appearing in media
  • Changes to team lineup
  • News when team in on the road

Emotion Updates

Emotion – tell us how you’re feeling in the story we want to feel it too.

Emotion may be the toughest to convey via a tweet or a status update but it connects with your team with fans the most.  It may be a simple as a picture shared of the team in celebration after a big win or an empty locker room after a disappointing loss.  The fan feels the elation with winning & pain of losing sometimes moreso than the players, social media allows them to share that passion.

Did we get the puck in the net?

OK I got caught up in the Canada-USA gold medal game.

Next step is to track which content hits home the most that way you like the impro game you’ll find out what the listener (your fans) want to hear more in your social media content.

What do you track?

  • Replies/Comments – How many fans responded directly to you content with support or questions?
  • Retweets or Shares – How many fans promoted your message to support the team?
  • Traffic – How many views or visitors did you receive from each kind of message?

Need help tracking your social media response?  At Sports Geek we can assist you in tools & techniques to use to give you the information you need quickly.

Additionally I can’t recommend Impro Melbourne enough, do yourself a favour and check out a show or workshops.

Check out Sports Geek Social Media Workshop to learn more about sports & social media.
Contact Sports Geek
for more info on our Sports Geek Social Media Workshop.

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